写英文道歉信范文

Subject: Apology for the Inconvenience Caused

Dear [Recipient's Name],

I am writing this letter to sincerely apologize for the inconvenience and trouble I have caused you. I deeply regret my actions and I understand the impact it has had on you.

Firstly, I would like to apologize for the delay in delivering your order. I understand that you were expecting to receive it on [date], and it was unacceptable that you had to wait longer than anticipated. The delay was due to unforeseen circumstances beyond my control, and I take full responsibility for the inconvenience caused.

Furthermore, I apologize for any misunderstandings or miscommunications that may have occurred during our recent conversation. It was never my intention to cause frustration or confusion, and I deeply regret any inconvenience it may have caused you. I assure you that I will take necessary steps to ensure better communication in the future.

Please allow me to make it up to you. I will expedite the delivery of your order immediately, and I will personally monitor its progress to ensure it reaches you as soon as possible. In addition, I would like to offer you a [discount/promotion/free gift] as a token of my apology.

I hope that you can find it in your heart to forgive me for the trouble I have caused. Your satisfaction is of utmost importance to me, and I am committed to rectifying the situation and ensuring it does not happen again.

Once again, I sincerely apologize for any inconvenience I have caused. I value your business and your satisfaction, and I hope we can continue our relationship moving forward.

Thank you for your understanding and patience.

Yours sincerely,

[Your Name]